Major development work is connected with contacts between the prospective client and Al-Haisam Group. The role of the Contracts Department is to best ensure that any agreement entered into by Al-Haisam Group of companies is balanced and fair to both parties and that it contains terms and conditions that are clear and unambiguous. Its involvement in these contracts extends from the inception of negotiations until a contract is signed, after which the contract is handed over to the operational unit concerned and the Project Control Services Department.

The Contracts Department is also responsible for negotiating and agreeing a variety of other agreements, prior to review by the Legal Department, such as agency, distributorship, value added re-seller, consultancy, and joint venture, consortium, and shareholder agreements.